A parent accidentally submitted the wrong (Re) Enrollment Contract. How can I have them complete the correct one?
Posted March 25, 2024
If a parent has submitted the wrong (Re) Enrollment Contract, follow these steps to correct it:
- Clean the student record using (Re) Enrollment Contract Cleaning Control Options For Students.
- Void their current AR Invoice to allow for a new one upon contract submission.
- If the deposit has already been paid, apply the skip payment action as described in (Re) Enrollment Contract Application Setup.
- Send them the new (Re) Enrollment Contract.
- Once submitted, allocate the original AR Receipt to the new AR Invoice.
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