FAQ: Students are not able to make Course Selections on CMS

If students are unable to make course selections in the CMS, please review the following items that may be causing the issue:

1. Ensure the correct school is selected in the CMS Widget settings. If the selected school does not match the student’s current enrollment division, course selection options may not appear.
  • Website Full role is required to make this change.
2. Navigate to Admin > School Info and confirm that the Online Selection End Date is set to a future date. If this date has passed, students will no longer be able to access course selection.

3. Navigate to Scheduling > Student > Details and confirm that each student has a Student Selection End Date set to a valid future date. To update this for multiple students:
  • Select all students who should have access to make course selections.
  • Use Multi-Action > Update Fields.
  • Update the Student Selection End Date to a future date.
 

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