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Posted May 14, 2026

Notification Trigger

A Notification Trigger is a mechanism for sending automated emails when certain conditions are met. Notification triggers are used for billing reminders, birthday notifications, announcements, and other automated communications. A full list of notification trigger types is found below.

Note: Notification trigger emails go out between midnight and 7 AM local time. The exceptions are the Notification Trigger - Purchase Order Update and Notification Trigger - User Website Forums triggers, which send immediately.

Notification Trigger Types:

- Notification Trigger - Action Reminder (Admissions)
- Notification Trigger - Birthday (Household/Contact/Customer)
- Notification Trigger - Customer Balance Low
- Notification Trigger - Customer Billing Reminder
- Notification Trigger - Donor Pledge Payment Reminder
- Notification Trigger - Household
- Notification Trigger - Inquiry Missing Actions
- Notification Trigger - Purchase Order Update
- Notification Trigger - Student
- Notification Trigger - Student Drop Box Teacher Feedback
- Notification Trigger - Student Gradebook Average
- Notification Trigger - Student Gradebook Score
- Notification Trigger - Student Missing Assessment
- Notification Trigger - User Website Announcements
- Notification Trigger - User Website Forums

Send Rate: Determines how often the email is sent (Daily or Weekly).

Minimum days between fires: Determines the minimum number of days that must pass between two fires of the same trigger for the same target record. Replaces the legacy Days to Prevent Followup field.

Note: Additional period-quota suppression fields (Maximum fires per, Maximum number of fires, School division for period) cap how often a trigger fires within a marking period, semester, or academic year. See Notification Trigger Suppression for the full set of suppression controls.

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1 min read · Updated May 04, 2026 Article

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